Returns & Claims

You have the right to return a product and get a full refund within 30 days from receiving the goods.
This also includes swimwear, as long as hangtags and hygiene protection are still attached.
We are unable to take back products that have been processed, damaged, or used.
If you added a donation to One Tree Planted when checking out your order, and you return your order, the donation will not be refunded. All donations are final and are not refundable.

We do not accept returns of purchased gift cards or donations.

Below you can find more information about returns from your country.

Returns from Germany & Austria

You have the right to return a product and get a full refund within 30 days from receiving the goods.

This also includes swimwear, as long as hangtags and hygien protection still is attached to the item.
We are unable to take back products that have been processed, damaged or used.
If you added a donation to One Tree Planted when checking out your order, and then return your order, the donation will not be refunded. All donations are final and are not refundable.

We do not accept returns of purchased gift cards or donations.

Return adress
Dedicated - goodlabels GmbH
Vogelsanger Str. 193 A
50825 Köln
Germany

Before returning your order, please fill in the return form that came with your order.

If you don't have a return form, please download one below.

If you need help with your return, or you want to claim a product, please contact our German Customer Service.

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