Dedicated Repair Program

Is the zipper on your winter jacket broken? Or maybe the seam on your favorite dress? Don’t worry— with Dedicated Repair Program, you can easily save your favorite garments.

The best way to consume fashion more sustainably is to wear your clothes longer. That means repairing them instead of discarding them. Repairing is one of the key elements of a circular economy and something brands need to get better at promoting. With that in mind, we encourage you to hand in damaged garments at your tailor of choice and as a thank you for extending the life of your clothes, we will reward you with 30% off your next purchase at Dedicated.

The rules are simple:
1. Drop off any garment for repair at the tailor of your choice. The repair cost is covered by you. The more complex the garment/fabric, the higher the cost—check with the tailor for an exact price.
2. Once you’ve picked up your repaired item, take a photo of the receipt and email it to [email protected].
3. Receive your 30% Dedicated discount via email.

Our repair program is all about encouraging you to take care of your clothes instead of throwing them away or buying new ones. However, we know that getting to a tailor might feel like a whole lot of work, and we hope Dedicated Repair Program can change that. This is also our way of testing a potential permanent repair program in the future—so all feedback is welcome!

Details and Conditions:
• The goal of this campaign is to encourage repairs by offering a 30% discount coupon for future purchases on our website. Participants will cover the repair costs themselves.
• Repair costs may vary depending on the garment and the type of repair needed. Check with the tailor in person for an accurate price estimate.
• You can bring any clothing item for repair—it does not have to be a Dedicated piece, but the program applies to clothing only.
• The tailor is fully responsible for the quality of the repair. Any issues should be addressed directly with them.
• It is essential to take a photo of your receipt so that we can verify that you submitted the garment in connection with this project.

After participating in the campaign – here’s how to get your discount coupon:
Email your receipt from the tailor to our customer service: [email protected]
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